OUR SERVICES

QUALITY CONTROL

Quality for Global Synergy Buying Group S.A. means ensuring the quality of its products, respecting its customers and consumers and satisfying their needs in the best possible way.

From the stage of product development to the delivery of the products to your premises, GSBG applies documented control procedures aimed at ensuring product quality and safety. Through our in-house testing laboratory and the external accredited analytical laboratories we work with, we carry out regular checks to ensure high quality and safety of products at all stages of the supply chain.

1. Organoleptic tests
The tests are carried out in the company’s organoleptic testing laboratory by a specialised team of testers. Organoleptic analysis is carried out in order to study the diffrences between competitive products, analyse product preferences, consumer acceptance and assess the product’s life cycle.
2. Physico-chemical and microbiological analyses
Through our associated accredited food analysis laboratories we carry out regular analyses to determine microbiological and physico-chemical parameters of products.
3. Testing of product fraud / authenticity
Depending on the nature of the products, appropriate physico-chemical, molecular and organoleptic analyses and tests are selected to detect possible adulteration of the product.
4. Development and controlling of product declaration
We develop the declaration for our products and check its compliance with the legislation in force in the country where the product is marketed.
5. Documentation of nutrition and health claims
We thoroughly check the validity of the health and nutrition claims accompanying our products to ensure that the requirements of the relevant legislation in the country where the product is marketed are met.

GSBG’s quality and food safety management system is certified to the international standards BRC Agents & Brokers, IFS Broker and ISO 9001.

QUALITY POLICY

Global Synergy Buying Group S.A. is committed to:

— Providing safe and high quality products.
— Compliance with applicable legal and regulatory requirements, as well as the requirements of its customers.
— The identification, evaluation and control of any risk related to the safety of the products supplied and made available to its customers, as well as the constant updating of new scientific data concerning food risks.

 

The above is achieved by:

1. Adherence to the Quality System implemented by Global Synergy Buying Group S.A. in accordance with the standards:

ISO 9001:2015
See the file
BRC Global Standard for Agents and Brokers Issue 2
See the file
IFS Broker v.3
See the file

 

2. The establishment of measurable quality objectives that are reviewed at regular intervals in order to determine the continuous improvement and effectiveness of the quality system.

3. The allocation of all necessary resources and means (organisational structure, facilities, equipment, staff training, communication, etc.) and ensuring an appropriate and safe working environment and providing incentives to the staff for the efficient and uninterrupted operation of the Company.

Global Synergy Buying Group S.A. recognizes that the Company’s growth is directly dependent on the sustainability of the ecosystem. It recognizes its responsibility to actively contribute to the protection of the environment, the fight against climate change and the conservation of natural resources.

In this context, Global Synergy Buying Group S.A. is committed to the following:

  • To operate in accordance with the applicable regulatory framework (national and EU) and ensure the implementation of environmental legislation in all its activities.
  • To inform its staff about the environmental issues that concern the company, with the aim of forming and strengthening environmental and ecological awareness.
  • To participate in approved collective schemes for the alternative management of such packaging as is relevant to the company’s activities.
  • To utilise recycling and waste management practices in collaboration with licensed waste management companies.

 

Global Synergy Buying Group S.A. aims to ensure that its processes and products have the lowest possible negative environmental impact in proportion to its business activity.

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